we cover more places, more often
With over 99% UK voice coverage and more base stations (for enhanced reception) than any other UK network, there’s less chance you’ll get a network busy signal; plus month-on-month monitoring shows our call success is better than any other operator.
network performance promise
This means we can commit to our Network Performance Promise*: if we do drop a call, we’ll credit up to one minute back to your account if it’s redialled within five minutes. Here are the finer details;
- call the same number back within five minutes, and before calling anyone else, and we'll credit your account
- redialled calls must last longer than three seconds for credit to be added
- calls to fixed charge numbers, like Directory Enquiries, will be credited as a call at your standard rate
- calls lost by a third party don't qualify for credit
* Our network promise doesn't apply to international calls, calls made whilst abroad or free phone 0800 numbers
more choice, more coverage
Our network offers a wide range of data and voice services, including GPRS, EDGE, 3G, 3G+ and WiFi, meaning you can work anyplace, anytime. Take a look at their different features to see how they compare:
| 2.5G (GPRS) | 2.5G+ (EDGE) | 3G (UMTS) | 3G+ (HSPA) | WiFi | |
| Services |
MMS WAP Email (text) |
Web browsing Mobile intranet Email (with attachments) |
Video telephony Business VPN High speed mobile intranet |
Faster business connectivity Faster streaming Faster content download |
Real-time applications/ services Optimal speed browsing True mobile working |
| Typical speeds |
20 to 30 kb/s |
90 kb/s |
80 to 250 kb/s |
700 kb/s to 1.5 Mb/s | 4 to 30 Mb/s |
